Terms & Conditions
Terms of service.
This Policy applies to your use of the website www.hamperstocelebrate.com.au, which is owned and operated by the business namely Hampers To Celebrate. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Throughout the site, the terms “we”, “us” and “our” refer to business Hampers To Celebrate.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms of use. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Cancellation
We will provide the best service and customer satisfaction. However, if an order needs cancellation, the request must be made before the order gets dispatched from the premises. We cannot accept cancellations under any circumstances once the order has left our premises.
Refund & Courier Delays
Following the successful cancellation, the purchase amount will be refunded via the initial payment method. Once your product has dispatched, we cannot guarantee the services of the 3rd party carriers. If you require guaranteed delivery time-frames please contact us on 0435 467 371 or email us at hello@hamperstocelebrate.com.au for options. We want to help you get your gift to the right person, but we also want to be sure that it gets there. If a hamper gift is returned to us because the delivery address was incorrect, we'll charge a second delivery charge of the same initial amount. The re-delivery may take between 24-48 hours, so please double-check your address before submitting your order.
Return Policy
We are committed to making your online shopping experience with us an easy and delightful one. However, we understand that sometimes things don't go according to plan. If your gift is damaged or if for some reason you are not satisfied, please contact us within 24 hours of receiving the item/gift at hello@hamperstocelebrate.com.au . We will make arrangements to rectify any issues straight away.
To be entitled for a return, your item must be in the same condition that you received it, unused and in its original packaging. We may refuse some returns, due to the edible nature of the items. When you send back your order, we promise to notify you immediately. The return shipping charges needs to be paid by you for change of mind reasons, unless it was damaged on the way & its non-refundable. Please ensure that returns are traceable if you consider the item as expensive, as we refrain to take responsibility for return shipping. We’ll inspect the item and make sure it meets our quality standards before we issue any refund. Refunds will be made on the original payment method.
Please note that customized or personalized items are non-returnable. Once an item has been personalized or customized to your specifications, it is tailored specifically for you and cannot be restocked or resold. Therefore, we are unable to accept returns or exchanges on these products for change of mind purposes. We encourage you to carefully review your personalization details before finalizing your order to ensure complete satisfaction. If you have any questions or need assistance before placing your order, please don’t hesitate to contact us.
General Terms
You agree to be responsible for your own conduct and the conduct of anyone who may accompany you when using this site. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your permission to let any of your minor dependents to use this site.
You agree that we may cancel your account, change subscription options, or terminate your access to the Service and/or any Content at any time without notice to you. You may also choose to cancel your account at any time. You understand that when using the Service, you will not post content or otherwise submit material that is: (i) abusive, threatening, defamatory, obscene, pornographic, vulgar or profane; (ii) fraudulent or deceptive; (iii) infringing of another’s intellectual property rights; (iv) unlawful; (v) made in breach of these Terms of Service; or (vi) invasive of another privacy. You further promise not to use the Service for any purpose that is unlawful or prohibited by these Terms of Service.
We are committed to providing you with the most accurate information possible. However, we shall not be responsible for any errors in our site and we reserve the right to modify any content on this site at any time and without notice. We do not warrant that content of this site is fresh, accurate or current. The information provided on this website is for general information purposes only. Any reliance on the material on this site is at your own risk.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We do not guarantee that the Service will be available at all times, free of interruptions or errors and we do not promise that it will be timely, secure, error-free, completely free of viruses or other harmful components, or compatible with your hardware and software.
We do our best to display as accurately as possible the colours of our products that appear on our website. We cannot guarantee that your computer monitor's display of any colour will be correct/ valid.
As far as enabled by law, including the Australian Consumer Law, we are not responsible for any loss, damage or expense that may arise from your use of our website. This includes direct and indirect loss, damage, injury or expense, irrespective of the manner in which it occurs. this includes but is not limited to: (a) loss of data, work stoppage, interruption in operation or transmission; (b) any cost associated with fixing such loss including labor costs; (c) any liability for third party claims against us; (d) loss of income or profits; (e) business interruption; (f) consequential losses including loss of revenue and profits; and (g) any other loss or damage arising from or connected with your use of our website/ service.
We encourage you to read our Terms of Service carefully before using our products or services. All transactions made in connection with our products and services will be governed by these Terms of Service, as well as our Privacy Policy, posted on this website. We highly recommend that you review these policies before engaging in any transactions with us. If you have any questions about these policies or how they apply to your purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites, please contact us through a direct message. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
On this page, you can always consult the most recent version of the Terms of Service. By publishing updates and changes to our website, we retain the right to amend, modify, or replace any portion of these Terms of Service at any time. It is your duty to often check our website for updates. Any modifications to these Terms of Service that are posted after you first use our website or use the Service indicate your acceptance of those modifications.